Here is a real cold call example from a salesperson that appears to sell PEO services which is a type of HR and payroll outsourcing. In this video, we provide the recording of the call and after that we provide an assessment of the call in terms of what went well and what could have [...]
A cross-sell cold call script is a script that you can use to call existing customers and try to upsell them a different or additional product. Here is how you can create your sales script for cross-selling and upselling existing customers. Introduction Since this is an existing customer, opening the call should be fairly easy [...]
This is an example of a cold call that we received from a salesperson that appears to sell some sort of payroll software. While the call may seem short and uneventful, there are actually some really good things to reflect on and discuss. What Went Well One thing that I think went well on this [...]
Here is a cold call example from a call that I received from a financial advisor with some analysis on what went well and what he could have done better. What Went Well I think the guy on this cold call example did a pretty good job in the area of tone and overall impression [...]
This is a cold call script example from a call I received from a stock broker. What Went Well One thing I think this salesperson did well on this cold call script example is that he had good energy. He almost sounded like he just had a cup of coffee and that he enjoys his [...]
Using empathy as a social skill can help you in all areas of your life. But it can help significantly in the area of sales prospecting and we talk about how to do that in this video. What is empathy? A definition that I found on a quick internet search is: "the ability to understand [...]
I recently received an inbound cold call and I thought it is a cold call example that is worth analyzing because there are a few things that could have been done better. In this video, you can hear the actual call and after the call recording I discuss a few things that I think are [...]
In this video and blog post, I will outline some details of an example of a sales pitch. Background I am currently traveling for an extended period of time and need to join a gym so I stopped by a gym that I am interested in joining and this that the salesperson at the gym [...]
One of the most difficult steps in creating your sales pitch is to figure out what your value proposition is. In a recent webinar on “How to Build Your Best Value Proposition”, we provide a structured process that will make it easier for you to figure out what your value is and that is explained [...]
We recently held a webinar on How to Build Your Best Value Proposition and one thing we did first in that webinar is to take a step back and look at what exactly value is when used in this context. I think this is important for a couple of reasons. First, value can mean many [...]
This is a recording of our webinar on “How to Build Your Best Value Proposition” and below is an outline and summary of what we discussed. What is Value The first thing that we talk about in this webinar is taking a step back and looking at what exactly value is in the context of [...]
We recently hosted a webinar on “How to Create a Good Telemarketing Script” where we explained a process for both creating sales scripts and also making cold calls. Creating a “Good” Telemarketing Script Creating a good script is not easy because telesales can be extremely challenging. I have the belief that when many people try [...]
