Here is a real cold call example from a salesperson that appears to sell PEO services, which is a type of HR and payroll outsourcing. In this video, we provide the recording of the call and after that we provide an assessment of the call in terms of what went well and what could have [...]
A cross-sell cold call script is a script that you can use to call existing customers to try to upsell them on a different or additional product. Here is how you can create your sales script for cross-selling and upselling existing customers. Introduction Since this is an existing customer, opening the call should be fairly [...]
This is an example of a cold call that we received from a salesperson who appears to sell some sort of payroll software. While the call may seem short and uneventful, there are some really good things to reflect on and discuss. What Went Well One thing that I think went well on this example [...]
Here is a cold call example from a call I received from a financial advisor, with analysis of what went well and what he could have done better. What Went Well I think the guy in this cold call example did a pretty good job with tone and the overall impression he made. These are the qualities that I [...]
This is a cold call script example from a call I received from a stockbroker. What Went Well One thing this salesperson did well on this cold call script example is that he had good energy. He almost sounded like he had just had a cup of coffee and that he enjoyed his job, and [...]
Using empathy as a social skill can help you in all areas of your life. But it can help significantly in sales prospecting, and we discuss how to do that in this video. What is empathy? A definition that I found on a quick internet search is: "the ability to understand and share the feelings of another" [...]
This is a great cold call example to stop and listen to because it provides some tips for what not to do. TLDR The salesperson in this cold call example uses a really bad approach by talking primarily about his product and company. You can improve cold calls by making them more about the [...]
In this video and blog post, I will outline some details of an example of a sales pitch. Background I am currently traveling for an extended period of time and need to join a gym, so I stopped by one that I am interested in joining. The salesperson at the gym gave me this. Selling [...]
One of the most difficult steps in creating your sales pitch is determining your value proposition. In a recent webinar on “How to Build Your Best Value Proposition,” we provided a structured process that will help you determine your value, which is explained in this video clip. Step 1 - Identify Your Product or Service The first step [...]
We recently held a webinar on How to Build Your Best Value Proposition. One thing we did first in that webinar was to take a step back and examine what value is when used in this context. I think this is important for a couple of reasons. First, value can mean many different things depending on [...]