When teleprospecting, you will typically spend a lot of time talking with gatekeepers. But there are actually different types of gatekeepers, and knowing how they differ can help you figure out how to avoid them. Front-Desk Receptionist One of the more common gatekeepers you will encounter when teleprospecting is a front-desk receptionist. This person is usually [...]
One of the best ways to improve your script for setting appointments by phone is to include some pre-qualifying questions at the core of the script. What are Pre-Qualifying Questions? Pre-qualifying questions are questions that determine if there is at least a slight fit on the prospect’s side for what you are trying to [...]
The above video is an example of a telephone script for making appointments for a salesperson selling CPA and accounting services. This example gives us a great opportunity to break down what the salesperson does well and could have done better. We also provide a recommended cold call script for this salesperson and service at [...]
When setting appointments over the phone, you can improve your results by staying laser-focused on the right goal. The reason we are putting this step out there is that at any point in a sales cycle, you will likely have two goals: Ultimate Goal: Close the sale, sell the product, get a new client Immediate [...]
Here are eight steps to go through when using appointment setting scripts: Step 1 - Focus on the Right Goal The first step in creating your appointment setting scripts is to focus on the right goal. If you are calling to set an appointment, your ultimate goal is to sell the product, but your [...]
Setting appointments can be a key part of a salesperson's job. While this can sometimes seem challenging, there are some small steps that can make it easier, and we outlined those in this recent sales training webinar. Step 1 – Focus on the Right Goal The first step in this process is to focus [...]
Here are six sales presentation tips. 1. Spend time with the prospect where you can ask questions before the presentation. The first tip on the list of sales presentation tips actually takes place before the presentation's delivery. It is to meet with your prospect, where you will have an opportunity to ask questions. You will [...]
A sales manager could find it difficult to teach a salesperson how to make a sales call. This is because every call and every prospect is unique, making it difficult to teach someone exactly what to do. We have a process that can help here. We have broken down a cold call and put together [...]
Here are some steps you can go through to get sales speech ideas. Step 1 - Identify the product that you want to sell. The first step in getting sales speech ideas is to stop and think about what product you are trying to sell. This might be very clear, mainly if you only sell [...]
Here are a few tips to help you to have a more impactful sales pitch presentation. 1. Talk to your prospect before your presentation. The first tip for your sales pitch presentation takes place well before the moment you deliver it, and this is to schedule a time to meet with and talk to your [...]