Here are some sales rebuttals examples to help with your phone prospecting. We will list out some of the common sales objections that you can anticipate and share some objection response examples and explain the logic behind each response.
What is this call in regards to?
This is one of the most common gatekeeper sales objections and here are some sales rebuttals examples for how to get around this objection.
Well, the purpose for my call is that: (Redirect to your value statement by answering with one of below)
- We help Sales Managers to get their sales people saying the best possible sales pitch and asking the right questions.
- We help Sales Managers to shorten the amount of time that it takes to train new salespeople.
- We help Sales Managers to decrease sales staff turnover.
- We help Sales Managers to get under-performing on the right track.
- We help Sales Managers to simplify training and onboarding for the sales resources.
The logic with this response is that it does not give the gatekeeper the answer they are looking for that labels you as a salesperson trying to sell something.
Is this a sales call?
You can handle this sales objection the exact same way as you handled “What is this call in regards to?”
I am not interested.
Here are some sales rebuttals examples for the sale objection when either a gatekeeper or target prospect tells you that they are not interested.
I understand.
(OPTIONAL) And I want you to know that we are not trying to sell anything at this point.
(OPTIONAL) I am not even really sure if what we have is a good fit for you. That is why I had a question or two, if you have a couple of minutes.
(Redirect to one of your pre-qualifying questions)
If I could ask you real quick:
- How confident are you that all of your sales resources are asking the right questions when talking with prospects?
- How concerned are you about the amount of time it takes to get new sales hires ramped up and performing? How long on average does it take for a rep to get fully up-to-speed
- How important is it for you to get under-performing sales resources corrected and on the right path toward meeting or exceeding their objectives?
- How concerned are you about your current level of sales staff turnover?
- How open are you to exploring new ways to boost sales performance for your sales resources?
- Are you all currently using any type of sales methodology or sales training curriculum?
- Do your sales resources use any kind of script or sales playbook?
The logic with these sales rebuttals examples is that instead of trying to overcome the objection by trying to make the prospect interested, we are focusing on getting around the objection and keeping the call going.
Just send me some information.
Here are some sales rebuttals examples for the sales objection that a prospect uses when they try to get rid of you by asking you to send them your information.
I can certainly do that. So that I know exactly what to send you, do you mind if I ask:
(Redirect to one your pre-qualifying questions)
- How confident are you that all of your sales resources are asking the right questions when talking with prospects?
- How concerned are you about the amount of time it takes to get new sales hires ramped up and performing? How long on average does it take for a rep to get fully up-to-speed?
- How important is it for you to get under-performing sales resources corrected and on the right path toward meeting or exceeding their objectives?
- How concerned are you about your current level of sales staff turnover?
- How open are you to exploring new ways to boost sales performance for your sales resources?
- Are you all currently using any type of sales methodology or sales training curriculum?
- Do your sales resources use any kind of script or sales playbook?
The logic with these sales rebuttals examples is to avoid getting off the phone and spending time sending over your info and instead keep the call going by asking a question.
We hope these sales rebuttals examples help you to take your game to the next level!
