Sales role-play is a tool which can be used to decrease uncertainty of how a sales person is going to perform keeping in mind that working as a sales person can be very challenging. Two people practicing a sales scenario with one person being the sales person and the other being the prospect or customer is role-playing.
Why Sales Role-Play
There is likely a big amount of information that the sales person needs to embrace which is one reason that the environment or job of a sales person is challenging. There is usually a big number of details that we need to be fully up to speed on which include details around our products, our services, general company information, etc when working with prospects. We need to sound knowledgeable in all of these areas to educate our prospect to build interest as well as to have the ability to qualify and establish credibility.