Evaluating Inbound Call Center Scripts: Necessity and Impact

By |2023-10-25T11:38:24+00:00January 9, 2016|Cold Call Script, Inside Sales, Sales Pitch, Sales Process, Sales Scripts|0 Comments

It can be easy for us to see that there is a need for a cold call script when making outbound calls and then have a feeling that there is not a need for an inbound call script when receiving calls from prospects. Why We Feel This Way This is very understandable for two reasons. [...]