Interaction Reports is there video

There is not a video for the interaction reports but here is basically how it works. If you are logging interactions for each contact or account and checking the boxes on what happens in each interaction, all of those selections are stored in the database. You can then run reports on that data by going to the interaction reports and running a report for any an of the checkboxes to basically see how many times that particular item was selected for a particular period of time.

Reply if you have other questions.